Certified quality and customer service

Certified qualityzertifizierungen-iso-standards

Highest customer satisfaction has always been a top priority for ROFA. This is why all company sections work according to the highest quality demands. The dictum of a zero-fault-tolerance applies to standard solutions as well as to customer specific special solutions.

Our certified quality management monitors this. However, product quality alone is not sufficient to secure customer satisfaction in the long run. The quality of consultation and service are just as important.

ROFA continues the close contact with the client during the project phase even after commissioning of the plant – by means of intensive training and above all by offering first class service.

Thus we ensure the performance capability and the availability of the conveyor systems and hence the productivity of our customers.

Please find our current certificates in the download section of our website: Zertifikate


Global customer proximity & global customer servicecustomer-service

The life cycle of a conveying plant can be maintained on a high performance level, if economically wise modernization and maintenance measures are spotted and scheduled in time.

The main parts of our customer service area are:


© ROFA INDUSTRIAL AUTOMATION AG • Geigelsteinstraße 3-5 • D-83059 Kolbermoor • Tel:+49 8031 2960-0 • Fax:+49 8031 2960-60 • rofa@rofa-ag.de